A crowd of striking ambulance drivers and other health service personnel gather in Trafalgar Square in central London to protest over poor working conditions. A placard showing a pair of hands holding a human heart telling us that they are important public serve because they help save lives. But unclean ambulances, one-hour queues to drop patients off at A&E departments and 12-hour shifts with little or no breaks about pay lowered staff morale so that paramedics implemented a work-to-rule policy to protest about a lack of resources. Ambulance workers enjoyed unprecedented levels of public support during the six-month dispute as opinion polls found more than four out of five people consistently backed the unions.
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