Seen from an aerial walkway, we look down on airline passengers awaiting the arrival of their baggage in the baggage reclaim hall in the arrivals of Heathrow Airport's Terminal 5. 50-70,000 pieces of British Airways baggage a day travel through 11 miles of conveyor belts which were installed in a 5-storey underground hall beneath the 400m (a quarter of a mile) length of Terminal 5. T5 alone has the capacity to serve around 30 million passengers a year and was completed in 2008 at a cost of £4.3bn. The system was designed by an integrated team from the airport operator BAA, BA and Vanderlande Industries of the Netherlands, and handles both intra-terminal and inter-terminal luggage. From writer Alain de Botton's book project "A Week at the Airport: A Heathrow Diary" (2009).
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